Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent—and more costly.

If you read nothing else on trust, read these 10 articles. We ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company.

This book will inspire you to:

• Develop trust through competence, legitimacy, and impact
• Understand the neuroscience of trust
• Follow through on your commitments to stakeholders
• Negotiate better with an untrustworthy counterpart
• See your company through the eyes of your customers
• Rebuild relationships after a breakdown of trust

• About the Author

  Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 12 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

  • Dimensions ‏ : ‎ 5.5 x 0.5 x 8.25 inches